About us
We're your neighbors, and we take your water personally.
ClearQuest Water Solutions is a family-owned water treatment company in Lutz, run by Zach and Abby Brownell since 2023.
At a glance
Every water test ends with a reading. Here is ours.
Zach tests your water at your sink and explains what each reading means. A company you let into your home deserves the same treatment, so these are ClearQuest's own numbers, set out the way the meter shows yours.
Each one is a fact we stand behind. The rating is Google's, and the first-year count is our own installs.
- Founded
- 2023, by Zach and Abby Brownell
- Based in
- Lutz, Florida
- Installs
- 260+ in our first year
- Experience
- 10+ years, Zach, hands-on
- Google rating
- 5.0 on Google
- Serving
- Pasco, Hillsborough, Pinellas and Hernando County
- Contracts
- None. Nothing renews.
- Association
- A member of the Florida Water Quality Association
Our philosophy
We don't sell fear. We share facts.
We don't believe in selling fear. We believe in showing you the facts about what's in your water, what it may be doing to your plumbing, appliances, and everyday water quality, and what it actually takes to fix it.
If you have an older system that only needs a tune-up, we'll tell you that. If a rebuild can give you years of reliable service instead of replacing the whole system, we'll recommend the rebuild. If the simplest fix genuinely solves the problem, that's the solution we'll suggest.
Our reputation depends on being the honest option in an industry where homeowners often receive confusing or conflicting recommendations. Long-term trust matters more than quick sales. That's how we build lasting relationships throughout the community.
At the end of the day, we're your neighbors, and we're here to help make your water one less thing to worry about.
Our story
Clear answers, clear pricing, clearer water.
In 2023, entrepreneurs Zach and Abby Brownell launched ClearQuest Water Solutions as a local husband-and-wife team with complementary strengths: Zach brought more than a decade of hands-on water treatment experience, while Abby took the lead as owner and business manager, shaping the customer experience and day-to-day operations.
Together, they started ClearQuest with a simple goal: to help their neighbors get better water without the high-pressure sales tactics, confusion, or gimmicks that too often come with the water treatment industry.
01
From the ground up
Zach spent more than a decade in the water treatment world before starting ClearQuest. He learned the business from the ground up, installing systems, running delivery routes, servicing equipment, and eventually working as a lead technician. Much of that experience came within a large franchise model built for scale. That experience taught him a lot, but over time he saw an opportunity to build something more personal, local, and customer-focused. Rather than continue down a path that felt increasingly corporate, Zach and Abby chose to bet on themselves and build the kind of water treatment company they believed homeowners actually needed.
02
The ClearQuest difference
ClearQuest was built around three simple promises: clear answers, clear pricing, and clear water. That means no call centers. No high-pressure sales scripts. No unnecessary upgrades. No recurring service contracts when a simpler solution will do. When you work with ClearQuest, you work with a local team that has a direct stake in doing right by the customer. Zach brings the technical knowledge to test, diagnose, install, and service water treatment systems correctly. Abby brings the owner-level accountability that keeps the business responsive, organized, and focused on the customer experience.
03
Local knowledge you can trust
As Tampa Bay locals, Zach and Abby live in the communities they serve. Whether you are in Wesley Chapel, Lutz, Land O' Lakes, New Port Richey, Zephyrhills, or another nearby community, ClearQuest understands that Florida water is not one-size-fits-all. A newer home in a developing subdivision may have very different needs than an older well-water property in Pasco County. Zach knows these systems because he has spent years testing, installing, repairing, and maintaining them in these neighborhoods.
04
Grown by word of mouth
In its first year, ClearQuest completed more than 260 installations, driven largely by referrals and word of mouth. That growth did not come from flashy ads or pushy sales scripts. It came from neighbors talking to neighbors. People noticed when their water treatment company showed up on time, performed the testing directly, explained the options clearly, and skipped the sales pressure. Today, ClearQuest helps residential and commercial customers across the Tampa Bay region protect their plumbing, appliances, and everyday water quality.
On the job
What the work looks like up close
Start-up / Checking the valve on a new install
Install day / The van, loaded and ready
Service / A control board, out for repair
Community / Our booth at a local event
Why homeowners here choose us
A family-owned team, not a franchise script
Zach and Abby Brownell started ClearQuest in 2023 after a decade inside the franchise model. Everything below is the part they changed.
Your water gets tested first
Zach runs the test himself and explains what each number means before anyone talks about equipment.
Sized for Florida water
Systems are tuned to your hardness, your flow rate and your household size, not to a catalog default.
Repair before replace
If a tune-up beats a new system, we say so. That answer has cost us sales and earned us referrals.
260+ installs in year one
Across Pasco, Hillsborough, Pinellas and Hernando County, at a 5.0-star Google rating.
No contracts, no subscriptions
You buy a system, not a payment plan. Nothing renews, and nothing locks you in.
Covered by Tampa Bay 28
Tampa Bay 28 named us as the company that installed a Pasco County family's new water softener system after another contractor left them with orange water.
Community support
We're not just a business serving the community. We're part of it.
ClearQuest is proud to support the communities we serve. As a local, family-owned business, we believe our work should go beyond installing water treatment systems. We want to invest in the neighborhoods where we live, work, and build relationships.
Joshua House
We donate bikes to Joshua House in Tampa, an organization that provides a safe environment for abused, abandoned, and neglected children.
Visit Joshua HouseThe Compassion Coalition
We support The Compassion Coalition with donations of reverse osmosis and drinking water systems as part of their mission to support people facing cancer.
Visit Compassion Coalition
In the news
Covered by Tampa Bay 28
Tampa Bay 28's Susan Solves It report of November 19, 2025 named ClearQuest as the company that installed a Pasco County family's new water softener system after another contractor left them with orange water, with a discount 'due to prior contractor loss.'
Service areas
Where we work
Our office is at 26246 Wesley Chapel Blvd, Suite #37, Lutz, FL 33559, and we serve homes across Pasco, Hillsborough, Pinellas and Hernando County. Call (813) 729-2125.
- Tampa
- Lutz
- Wesley Chapel
- Land O' Lakes
- New Tampa
- Odessa
- Trinity
- Zephyrhills
- New Port Richey
- Brandon
- St. Petersburg
- Clearwater
- Dade City
- Spring Hill
Questions we get asked
About ClearQuest
Straight answers about who we are and how we work. Anything else, call (813) 729-2125.
Who owns ClearQuest Water Solutions?
Zach and Abby Brownell, a husband-and-wife team, founded ClearQuest Water Solutions in 2023. Abby runs the business as owner and business manager, and Zach brings more than a decade of hands-on water treatment experience to the testing, installs and service.
Where is ClearQuest based?
Our office is at 26246 Wesley Chapel Blvd, Suite #37, Lutz, FL 33559. Call (813) 729-2125 to book a free water test or to ask a question, and you reach our own team, not a call center.
Which areas do you serve?
Homes across Pasco, Hillsborough, Pinellas and Hernando County, from Wesley Chapel, Lutz and Land O' Lakes to Tampa, St. Petersburg and Clearwater. Our locations page lists every community we serve.
Are you licensed and insured in Florida?
Yes. ClearQuest Water Solutions is licensed and insured in Florida, and every install is backed by a written performance promise. You deal with the owners, not a franchise office.
Do you use subcontractors?
No. Our own team tests, installs and services every system, so the person who explains your water test works for the company that stands behind the install.
Do you sell contracts or subscriptions?
No. You buy a system, not a payment plan, and nothing renews. If a tune-up beats a replacement, we'll say so, and if your water needs nothing, we tell you.
“Zach was on time, very professional, and informative. We are very satisfied with our new well water treatment system.”
“I am so happy to have this company service my water softener system. They are fair, responsive & are never pushy with upselling or replacements. Highly recommend!”
“Zach with ClearQuest was very professional and gave real advice based on your needs and didn’t try to upsell you. The work was completed within days of purchase.”
“From the quote to installation, ClearQuest was amazing! My water is finally soft, no more itchy showers!”
“Cannot speak highly enough Zach’s work! His knowledge and expertise is just phenomenal. Grateful to have such a reliable guy in the community”
“Zach is professional and honest. He came and fixed my softener and installed an RO system.”
“Excellent service! Zack responded very quickly and was able to schedule my appointment for a day and time that worked well for me. He was professional, courteous, and charged a fair market price for the work. He took the time to explain everything clearly, including what was wrong and what needed to be repaired. Zack completed the repair the same day, even though he had to leave to get an additional part and then return to finish the job. I really appreciated the extra effort. He did quality work, was very clean and respectful of my home, and made the entire process easy. I’m very pleased with the service and would definitely recommend Zack to anyone needing water softener repair.”
“Abby was very kind and flexible. She was able to get Zach to come over same day to test our water and give us a quote. We had our water softener/conditioner installed within 2 weeks. Zach was super knowledgeable and most importantly, honest. He did not try to upsell me things my house didn’t need and have very honor recommendations. Pricing was fair. Highly recommend this company. Abby and Zach are a great duo to work with!”
“Very knowledgeable, responsive and thorough. A pleasure to work with. HIGHLY RECOMMEND!”
“Communication was excellent, Abby is so kind and on it the minute you message with any questions/scheduling. Zach was also incredibly nice not a pushy sales guy when he came to test our water and go over what we were wanting which at the end of the day is what made us go with Clearquest! Love being able to support a smaller company who has good honest intentions with their service. Highly recommend!”
“We are very satisfied with clear quest water solutions , from the beginning , the communication was great. The installation was very neat and clean. They stand by there products, we had a small issue with a defective tank and they took care of it very quickly. They are a family business, and they take care of you like one. It was a pleasure doing business with them.”
“I needed a repair on an existing water softener that had be installed a few years ago by another company that is no longer in service. Other companies I called wanted to sell me a complete new system and said they couldn't repair anything they didn't install. Clear quest came out and replaced the control panel, serviced the unit and never tried to upsell me something I didn't need.”
“I have been SO pleased with my experience with ClearQuest! Zach is kind and so helpful if any issues arise, and Abby is equally as kind and an absolute pleasure to work and coordinate with. They are both trustworthy, which is hard to find nowadays. I would recommend ClearQuest to anyone who asks!”
“ClearQuest is hands down the best company I have dealt with for my water softening/filtration woes. Abby and Zach provide outstanding service at a reasonable price. They are friendly, knowledgeable, and are extremely responsive. I have found my “go to” company!”
“Thank you ClearQuest! I reached out to Zach for some information on county water and what his opinion was, his thorough explanation and a free water test sold me! It’s amazing how much of a difference a great system makes! Will be referring ClearQuest to all of my peers!”
“I had a great experience with ClearQuest Water Solutions. Scheduling was incredibly prompt, and the communication was top-notch from the start. He diagnosed and fixed our water softener issues efficiently, taking the extra time to ensure everything was running perfectly before leaving and coming back to follow up. Truly professional service and I highly recommend!”
“Great experience. Took care of problem. Very honest. Highly recommend this company!!”
“Customer service was next to none! Our water softener unit was not working properly and Zach came to inspect it. He determined that the carbon media was beginning to deteriorate, allowing carbon fines to enter and destroy the internal seals and components. Instead of immediately trying to sell me a new system, he repaired what he could and will continue to monitor our water to see if the repair will last. He sent a detailed summary of his visit and and top of that he did not even charge a service fee for coming out. Highly recommend ClearQuest Water Solutions!”
“The entire process and experience was amazing. From the coordination, quick response to the water test to the system recommendations options and installation was flawless. Abby and Zack took the time to explain everything a designed a system that has far exceeded any expectations. The system installed is nearly maintenance free, and has turned the stinky, highly mineralized hard well water into pleasant drinking and soft water. I can not recommend this locally owned company enough!”
“I had a fabulous experience with ClearQuest Water Solutions! Zach was professional and prompt from the initial assessment through final installation. I recommend this company to anyone needing water softening systems. Great service all around!”
“Abby was amazing to work with, she helped with answering all my questions and was super patient. Zach came to do the water test, explained the process, and answered any concerns I had. When he came to install, he did a phenomenal job with keeping everything clean and took the time to make sure it was done right.”
“As a homeowner in New Tampa, I’m so happy I chose ClearQuest Water Solutions. If you’re in the New Tampa area and need a water softener or water treatment system, I highly recommend them. My water feels so much better immediately”
“Getting this water treatment system installed was one of the easiest things we've ever done. We are very pleased with every bit of the process. I recommend ClearQuest Water Solutions wholeheartedly.”
“I highly recommend Zach at ClearQuest Water Solutions. He was prompt, friendly, and professional. He replaced my entire water softener/treatment system and even added a few extras. Great job!”
“Zack is awesome! He’s responsive, honest, timely and takes the time to explain how the water softener system works so that you can understand it. Great personality too!”
“I cannot recommend ClearQuest Water Solutions enough! From scheduling to install, everything was top notch. Zach and his team go above and beyond to make sure their customers are taken care of!”
Let's talk water
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